Shipping

Last Postal Dates for Christmas

    Any orders placed past the 19th of December will be shipped from January 3rd onwards.

    Christmas Extended Returns

    We have extended our returns period to give you some extra piece of mind when shopping for your Christmas gifts. All orders will be able to be returned until the 9th of January, for a return or exchange


    Servies

    UK: 1-3 working days
    • DHL Standard Delivery | £8 or free for orders £300 and over.

    • Next Working Day | £10 (Cut off 12pm Monday to Friday)

    Orders placed before noon GMT will be despatched the same day. Any orders placed after noon GMT will be despatched on the following working day. Orders placed at weekends and on public holidays will be despatched on the next working day.

    Please note, By Pariah are not responsible for any unanticipated delays caused by destination customs clearance processes.

    Europe: 3-5 working days

    • DHL Express  | £15 or free for orders £300 and over.

    USA: 3-5 working days

    • DHL Worldwide Express | $25 or free for orders £300 and over.

    Rest of World: 3-5 working days

    • DHL Worldwide Express | £30 or free for orders £300 and over.

    For made to order pieces please allow approx. 6-7 weeks for creation and delivery to you. 

    Delivery

    DHL will attempt to deliver all parcels 2 times, on two different occasions. To track your shipments please see the DHL tracking service or you can call 07720 334 455, or email track@dhl.com. You will receive a unique tracking code via email from us. This will be detailed in the shipping confirmation email, separate to your order confirmation.

    Customer service telephone number for DHL: 08442 480 844

    International Orders

    Our shipping prices at checkout do not include any local customs and duties charges and the customer will be held liable for any charges that may occur. 

    For shoppers outside of the UK, VAT is automatically removed from the RRP at checkout - this means an automatic discount of 20% is applied. Instead, taxes will be settled in your local country, with your local tax rate. Duties of around 2.5% and a small admin charge of up to £5 will also need to be prepaid through the freight company. 

    Pre Orders

    Please be sure to check the product details on the items you have purchased as there may be lead times specified on the product page. We will do our best to improve lead times where possible.

    We do not offer split shipments so your order will ship in full once the pre-ordered item is in stock. Please bear this in mind when ordering.

    Returns

    Please check our Returns Policy for procedure.